Grand Palladium Kantenah Resort & Spa - Akumal

$$$$||View on mapAkumal, MexicoCrta. Chetumal Km 259,5, Akumal, Mexico, 77710|
9.1
Perfect
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Rooms and Guests2 Guests, 1 room
Grand Palladium Kantenah Resort & Spa - Akumal
Crta. Chetumal Km 259,5, Akumal, Mexico, 77710·View on map
$$$$
Overall Score
Perfect
9.1Perfect
Comfort9.6
Cleanliness9.4
Free WiFi9.3
Facilities9.2
Staff9.1
Who stays here
Families57%
Couples30%
Groups11%
Business1%

Overview

Overall Score
Perfect
9.1Perfect
Comfort9.6
Cleanliness9.4
Free WiFi9.3
Facilities9.2
Staff9.1
Who stays here
Families57%
Couples30%
Groups11%
Business1%

5-Star All-Inclusive Resort & Spa on Akumal's Beachfront

All-Inclusive Complex with Three Resorts

Grand Palladium Kantenah Resort & Spa is part of a resort complex that includes the Colonial and White Sands hotels, giving guests access to shared pools, restaurants, and beaches. The Infinite Indulgence concept covers all meals, drinks, and daily activities across the three properties. Family Selection guests get exclusive swim-up suites, a dedicated check-in area, and a private beach section with Bali beds.

Global Dining Options

The resort offers 9 à la carte restaurants including Chang Thai, Sumptuori Teppanyaki, El Dorado Steakhouse, Portofino Italian, and Bahia e Brasa Brazilian. Buffet restaurants like La Hacienda, Grand Azul, and La Dalia serve breakfast, lunch, and dinner with live cooking stations. Family Selection guests can also dine at The Nest, which offers an a la carte menu and a quieter atmosphere.

Wellness and Spa Facilities

The Zentropía Palladium Spa & Wellness center has a hydrotherapy circuit, sauna, hammam, and a relaxation lounge. Treatments include massages, facials, body scrubs, and the Romantic Dream Ritual for couples. The spa also offers a fitness center, beauty salon, and daily yoga sessions.

Activities and Family Entertainment

The resort has a water park with slides, a kids' club with supervised activities, and a sports complex with tennis, pickleball, basketball, and soccer fields. Evening entertainment includes themed dinner nights, live music, a white party on the beach, and shows at Colonial lobby. Family Selection guests have a separate pool and a butler who arranges reservations and transportation.

Accommodations and Family Selection

Rooms in the Kantenah building are deluxe with garden or pool views, whirlpool baths, and balconies. The Family Selection upgrade provides swim-up suites, L'Occitane toiletries, and a butler who handles dinner bookings and cart requests. Family Selection guests also access the TRS adults-only section, including the Helios restaurant and infinity pool.

  • Complex: Shared access to 3 interconnected Grand Palladium hotels with 9 à la carte restaurants
  • Dining: Chang Thai, Sumptuori Teppanyaki, El Dorado Steakhouse, Portofino Italian, and more
  • Pools: Lagoon-style pool with hydromassage areas, water slides, and a separate kids' pool
  • Spa: Zentropía Palladium Spa with hydrotherapy circuit, sauna, and treatment rooms
  • Family: Family Selection suites with butler, private pool area, and The Nest restaurant
  • Activities: Sports complex with tennis, pickleball, soccer fields, and a water park
  • Entertainment: Evening shows, themed dinner nights, live music, and a kids' club

Licence number: 009025001942/2026

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Wireless internet is available in the entire hotel for free.
Other information
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Building
Number of rooms:257
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Junior Suite
  • Max:
    3 persons
  • Bed options:
    1 King-size bed1 King-size bed and 1 Sofa bed
Family Room
  • Max:
    3 persons
  • Bed options:
    2 King Size Beds
Family Rooftop Room
  • Max:
    3 persons
  • Bed options:
    2 King Size Beds
Show 3 more room typesLess

Facilities

Main facilities

Wi-Fi
Free parking
24-hour services

24-hour reception

24-hour security

Babysitting
Swimming pool

Outdoor swimming pool

Air conditioning
All inclusive
Facilities for kids

Toys

Game room

Children's play area

Children's pool

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Snorkelling
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis
  • Mini golf
  • Archery
  • Aerobics

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • All inclusive
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Toys
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Karaoke
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Massage
  • Public Bath
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Grand Palladium Kantenah Resort & Spa

💵 Lowest room price 189 £
📏 Distance to centre 6.0 km
✈️ Distance to airport 30.1 km
🧳 Nearest airport Aeropuerto de Playa del Carmen, PCM

Location

Crta. Chetumal Km 259,5, Akumal, Mexico, 77710
Address
The address has been copied.
Crta. Chetumal Km 259,5, Akumal, Mexico, 77710
Map view
Crta. Chetumal Km 259,5, Akumal, Mexico, 77710
  • City landmarks
  • Nearby
  • Restaurants
Kantenah Bay
440 m
Beach
Playa at Grand Palladium Kantenah Resort
90 m
Restaurant
La Adelita
70 m
Restaurant
El Gaucho
150 m

Reviews of Grand Palladium Kantenah Resort & Spa

The essence·from guest reviews·past 2 years

We read 4,128 guest reviews so you don’t have to

One honest summary, pulled from every verified stay – no scrolling through hundreds of reviews.

Guests say: exceptional stay
rated 9+
4.2/ 5
1,113 reviews
9.1/ 10
130 reviews
4.8/ 5
2,614 reviews

FAQ about Grand Palladium Kantenah Resort & Spa

What are the top attractions to visit while staying at Grand Palladium Kantenah Resort & Spa hotel?
Yal-ku Lagoon Nature Preserve as well as Xpu-Ha Beach are among the top-rated landmarks accessible within 10 and 15 minutes drive from Grand Palladium Kantenah Resort & Spa hotel respectively.
Which airport is the closest to the Grand Palladium Kantenah Resort & Spa hotel?
The closest airport to the Grand Palladium Kantenah Resort & Spa hotel is Aeropuerto de Playa del Carmen airport (35 km) and it is reachable with a 25-minute drive.
Can I have breakfast at Grand Palladium Kantenah Resort & Spa?
Yes, guests can enjoy breakfast, served daily in the restaurant of Grand Palladium Kantenah Resort & Spa.
What time is check-in and check-out at the resort?
Guests of the resort can check in from 15:00 to 23:59 and check out from 12:00.
How much does it cost to stay at the hotel?
The price for a room in the hotel starts at $255.
What payment methods are available in the Grand Palladium Kantenah Resort & Spa?
At the Grand Palladium Kantenah Resort & Spa, you can pay using Visa, Mastercard, and American Express.
What room types are available at the 5-star Grand Palladium Kantenah Resort & Spa hotel?
Family Junior Suite, Family Suite, and Family Pool Side Junior Suite are among the room types available at the 5-star Grand Palladium Kantenah Resort & Spa hotel.
Which amenities are included in the rooms at Grand Palladium Kantenah Resort & Spa hotel?
All rooms of Grand Palladium Kantenah Resort & Spa hotel feature a mini-fridge-bar and coffee/tea making machines as well as an individual safe, some of them boast private bathrooms along with hairdryers and bathrobes.
Does the Grand Palladium Kantenah Resort & Spa offer facilities for business travellers?
The Grand Palladium Kantenah Resort & Spa conveniently features conference equipment and a xerox as well as a business centre on-site.
Which facilities are available in Grand Palladium Kantenah Resort & Spa hotel?
Grand Palladium Kantenah Resort & Spa hotel is equipped with currency exchange and a cash machine as well as a safety deposit box and 24-hour security for safety purposes.
What spa facilities does the Grand Palladium Kantenah Resort & Spa offer?
At a wellness area featured at the Grand Palladium Kantenah Resort & Spa guests can receive such spa procedures as beauty treatments, body scrub, and manicure. Additionally, a Turkish steam room, a whirlpool tub, and a Turkish bath are offered on-site.
Is there a swimming pool in Grand Palladium Kantenah Resort & Spa hotel?
Yes, Grand Palladium Kantenah Resort & Spa hotel features an outdoor swimming pool.
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Rooms and Guests2 Guests, 1 room